Clear rules for the Zoechéa Partner Program.

Eligibility and approval

Submitting a partner application does not guarantee approval. Zoechéa may approve, reject, hold, or suspend a partner application at its discretion.

• Partners must have a legitimate connection to psychology, mental health education, counselling, campus communities, professional networks, or relevant creator audiences.
• Partners must provide accurate application, profile, and payout information.
• Zoechéa may request clarification before approval or payout.
• Partners must accept the active terms version before receiving a referral code.

Referral tracking

Referral tracking is based on a partner referral link or code. In the first launch, partner codes are attribution codes only and do not create checkout discounts.

• Referral cookies may be used to connect a referred visitor to a partner.
• Attribution is not guaranteed if users clear cookies, switch devices, use blocked browsers, or sign up without a valid referral marker.
• Zoechéa may manually correct attribution when there is clear evidence.
• Duplicate clicks, spam clicks, self-referrals, and suspicious activity may be ignored or removed from partner reporting.

Commission rules

Commission is created only when a referred user becomes a verified paid member and the payment is successfully recorded in the Zoechéa system.

• No commission is paid for free signups, waitlist entries, unpaid accounts, trials, fake referrals, self-referrals, or recruited affiliates.
• No second-level commission, team commission, downline income, lifetime recurring commission, or commission circle income is included in the first launch.
• Commission rates may vary by partner tier and may be updated by admin according to the approved partner profile.
• Commission may be held, reversed, adjusted, or cancelled if the customer payment fails, refunds, chargebacks, fraud, or policy violations are detected.

Payouts are manual

Payouts are not automatic. Payable commission is reviewed by admin before any external bank or UPI transfer is made.

• Commission is normally held for 30 days before becoming payable.
• The minimum payout threshold is ₹1,000 unless admin changes the payout policy later.
• Partners must provide accurate payout details before payment.
• Zoechéa may pause payout if details are incomplete, mismatched, suspicious, under refund review, or awaiting finance review.
• Admin should store a payment reference after completing an external transfer.

Promotion rules

Partners must promote Zoechéa professionally, honestly, and only in spaces where sharing is allowed.

• No false clinical, income, employment, guaranteed-client, or guaranteed-result claims.
• No pretending to be Zoechéa staff, admin, therapist, supervisor, or official representative unless explicitly authorised.
• No spam, bulk unsolicited messaging, misleading urgency, fake testimonials, or hidden paid promotion.
• No posting in communities, college groups, professional spaces, or WhatsApp groups where promotion is not allowed.
• No use of unethical fear, shame, pressure, or manipulation to drive signups.

Refunds, reversals, and negative adjustments

If a referred payment is refunded, reversed, disputed, charged back, or found invalid, the related commission may be cancelled or adjusted.

• If commission is still pending or payable, Zoechéa may mark it reversed or cancelled.
• If commission was already paid and the customer is later refunded, Zoechéa may create a negative adjustment against the partner's next payout.
• Negative adjustments may reduce, pause, or offset future payout amounts until the refunded commission is recovered.

Suspension and privacy

Zoechéa may suspend or remove a partner if there is policy misuse, spam, misleading promotion, suspicious referral behaviour, payout fraud, privacy misuse, or reputational risk. Public partner recognition, badges, or profiles should only be shown with partner consent.

Terms acceptance records

When a member applies to become a Zoechéa Partner, the platform records the accepted terms version, acceptance timestamp, acceptance source, and hashed technical markers such as IP/browser hash. These records help Zoechéa verify that every approved partner accepted the active Partner Program Terms before receiving a referral code.

For support or clarification, contact support@zoecheaacademy.com.